Located in Sattler, which is the nearest town, just around the dam. We’ve heard good things about this unassuming restaurant, mostly from the various tradespeople fixing up the house. So when Maggie, Chris and I had a chance to have breakfast out we headed straight over.
Big mistake! The place was crowded—usually a good sign. They have a nice buffet set up for about $10 and also a menu. After telling our server it was our first time, we asked about the buffet. She said, “It ends at noon so you have about 40 minutes, and it’s getting down there.” Point taken, we ordered from the menu.
Fifty minutes later, after Chris had to leave to make an appointment, our food arrived. When we explained that Chris had to leave, she breezily tossed us a to-go box. When I brought up the extended wait, she said, “Is this your first time? There is usually a long wait because they make everything from scratch.” Ignoring the part about her not listening to our opening comment, I am curious as to how long cooking pancakes and eggs from scratch could possibly take.
The final blow was our check, pictured. Does it look like we owe $11.35? I admit I thought maybe they comped us some things because of the bad experience. Nope! Again, if you were a regular you would know that the “Amount” box means time ordered.
In the grand scheme of things this sub par experience is trivial but since Granny D’s is so popular I think it’s worth discussing.
Jenny comments:
Did the buffet look good otherwise? Are you going to go back?
Suzy comments:
It was ok, basically an upscale continental breakfast. With a lot of people including kids eating from it. I probably won’t go back. Everyone makes mistakes but their total lack of care is a deal breaker.